Hotel management, is it a difficult or easy job?
Before you start learning hotel management, you must have always wondered whether this is a difficult or easy job. It is not only a question for young people who want to pursue their passion for this job, but also a question of people who are working in hotel industry for a long time. In fact, this is a very difficult question to get the complete answer. Specifically, let's find out in the article below.
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Once you have determined to be a manager, working in any industry, you have to identify, it is both difficult and busy. Of course the hotel management is also always busy. In addition, being a hotel manager has a special feature that not only must ensure many things are completed at the same time, but you must also ensure the balance of the benefits of three parties. Which are the parties? It is the owner, employees and customers. This is the key of the management job and of course it is a rather complicated relationship.
For the owners, they tend to cut costs to maximize profits and it affects to employees’ benefit who are directly serving customer. If these employees are in the mode of disatisfaction with their employer, it is difficult for them to serve customer with full of their enthusiam. The consequence of this is the customer displeasure. It also leads to the revenue and profit of the owner are reduced. And so, the owner wants to cut costs again.
As a hotel manager, your task is to persuade the owner to provide reasonable benefits for the employees. When the owner stands out to motivate their staff, it is also standing out to hold his customer back.
It can be said that, hotel managers must balance the benefits of three parties in this relationship. And this is the biggest challenge for the hotel managers in any environment. However, this is also the ideal opportunity for you to prove your ability as well as affirm your importance to the hotel.
